Privacy Policy

VELOUT LTD is committed to protecting your privacy and handling your personal information responsibly.

Company Information

VELOUT LTD
Company Number: 14276598
VAT Number: GB504131741

Registered Office Address:
Office 5, Sturminster House
Bath Road
Sturminster Newton
Dorset
England
DT10 1AS

Information We Collect

When you place an order, contact us, or use our website, we may collect information including:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information

  • Order history

We may also collect technical information such as your IP address, browser type, and website usage data through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate regarding orders or enquiries

  • Improve our website and services

  • Prevent fraudulent activity

  • Comply with legal obligations

Payment Information

Payments are processed securely through trusted third-party payment providers. VELOUT LTD does not store full payment card details on our servers.

Cookies

Our website may use cookies to improve user experience, analyse website traffic, and support website functionality.

You can disable cookies through your browser settings if preferred.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties only where necessary to operate our business, including:

  • Payment providers

  • Delivery couriers

  • Website and hosting providers

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data where applicable

  • Object to certain types of processing

To make a request, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

help@velout.uk

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations.

 

Last updated: June 2026